Trusted Friendships, Improved Performance And Organizational Success: The Case For Implementing Peer Coaching In The Workplace
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organizational success
peer coaching
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Abstract
Peer coaching is a type of coaching under-represented and infrequently utilized within organizations, yet offers opportunity for organizations to improve employee wellness, build deeper connections between employees and develop stronger competencies in areas such as communication, collaboration and inclusion. This capstone seeks to reveal the myriad benefits and opportunities inherent to implementing a peer coaching program in the workplace, through a secondary research of available literature and proposal of a peer coaching framework that can be implemented with ease, at low cost and to maximum organizational benefit. Through the course of analysis of the literature, both the existing research as well as the gaps in the literature with regard to peer coaching are made visible, thus creating space for a conceptual peer coaching framework that focuses on trust and transparency along with key intersections of authenticity and psychological safety, suited for organizations of any size or type to implement.