Ivies Plus Access Services Symposium

About the Symposium

The annual Ivies Plus Access Services Symposium provides an opportunity for access services professionals from large research libraries to share experiences, insights, and best practices with each other.

When: June 9 - 10, 2016
Host: University of Pennsylvania, Van Pelt Library, Philadelphia, PA

Through this Symposium we strive to:

Exchange information about the services and initiatives our organizations are undertaking or planning for the near term
Explore challenges and opportunities for Access Services
Discuss solutions that may benefit other organizations

Symposium Theme for 2016

Remaining VITAL

The Symposium will explore how Access Services remains vital to the mission of the University through three tracks: Users, Policies, and Spaces.

Public Programs, Exhibition Lectures, and Symposia

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Now showing 1 - 10 of 28

Break & Networking
(2016-06-09) Pelt, Van
Option 2: The Future of Library Reserves
(2016-06-09) Pelt, Van
What is in store for Library Reserves in light of Courseware, use patterns, library space demands, and copyright issues, including the recent Georgia State court case?
Option 3: Staff Competencies
(2016-06-09) Pelt, Van
Discussion of staff training, competencies, and performance on the front line and behind the scenes operations
Remaining Vital: Library Users, Policies & Spaces
(2016-06-09) Shaw, Jon
Option 1: Behind the Scenes Tour
(2016-06-09) Ketchum, Sheila
Peak behind the curtain to see what really makes Access Services tick
Tour of the Collaborative Classroom and the Hechtman Recording Studio
(2016-06-09) Barrett, Catrice; Toccafondi, David
Learn how the new Collaborative Classroom in Van Pelt Library is being used to enhance education and student engagement. Then get a tour of the recently completed, state of the art Hechtman Recording Studio in Van Pelt Library.
Option 3: Service Desks and Customer Service
(2016-06-09) Pelt, Van
Access Service = Customer Service - Discuss your approaches to providing excellent customer service and ways that you are evolving your contact points (service desks) to meet those needs.
Option 2: Library Spaces - Past, Present & Future
(2016-06-09) Pelt, Van
Libraries are always looking for the best use of space. How is space evolving at your institution? What are the challenges and success stories?
Option 1: Paging, Scanning & Delivery Services
(2016-06-09) Pelt, Van
Share your experiences rolling out new services: challenges and success stories
Welcome and Keynote Presentations
(2016-06-09) Rogers, Carton H.
Welcome address from Carton Rogers, the Vice Provost & Director of Libraries

Ivies Plus Access Services Symposium

About the Symposium

Symposium Theme for 2016

Remaining VITAL

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