Master of Science in Organizational Dynamics Theses


Amy L. Angelo

Document Type

Thesis or dissertation

Date of this Version



Submitted to the Program of the Organizational Dynamics in the Graduate Division of the School of Arts and Sciences in Partial Fulfillment of the Requirements for the Degree of Master of Science in Organizational Dynamics at the University of Pennsylvania

Advisor: Alan Barstow


This capstone describes a culture change project which demonstrates the value of a learning organization, a concept first proposed by Argyris and Schön then expanded by Senge and others. Learning Laboratory Experience Modules (LLEM) were developed, implemented and evaluated in response to the lack of understanding by staff about policies and the important roles of personnel across departments. Providing staff with a safe and interactive forum to understand their own role within the organization allowed them to connect with peers and to appreciate the sometimes challenging work of other disciplines. This created opportunities for synergy, the foundation of an effective model of care.



Date Posted: 25 June 2013