Master of Science in Organizational Dynamics Theses

Document Type

Thesis or dissertation

Date of this Version



Submitted to the Program of Organizational Dynamics in the Graduate Division of the School of Arts and Sciences in Partial Fulfillment of the Requirements for the Degree of Master of Science at the University of Pennsylvania

Advisor: John Pourdehnad


The purpose of this Capstone is to explore the possible roles Information Technology (IT) could play in the success of the organization as it transforms into a workplace capable of adapting to the disruptive nature of digital technology. This is accomplished by identifying the positive value to the organization provided by digital technology and social business tools; describing the disruptive nature of this new technology and the tools associated with it and its impact on the organization-as-a-whole; presenting some of the tensions and possibly evolving paradigm shifts within the organization as a result of the disruptive nature of digital technology and social business tools; evaluating predominant near-term operational models being considered by IT leadership and their responsiveness to this disruptive technology environment; and recommending a course of action that will provide an organization with the necessary tools required for continuously adapting to the uncontrollable and disruptive nature presented by the heavily digital technological environment that will most likely persist throughout the first quarter of this 21st century.



Date Posted: 30 May 2012