Master of Science in Organizational Dynamics Theses

Document Type

Thesis or dissertation

Date of this Version



Submitted to the Program of Organizational Dynamics in the Graduate Division of the School of Arts and Sciences in Partial Fulfillment of the Requirements for the Degree of Master of Science in Organizational Dynamics at the University of Pennsylvania Advisor: Larry M. Starr


Universities around the world, including the University of Pennsylvania, construct policies and procedures to help codify manners of behavior in the academic environment. This capstone examines the construction of an academic grievance policy for the graduate school of Arts and Sciences. I present the construction from the perspective of the school of Arts and Sciences led by Dean Ralph M. Rosen and the perspective of a capstone study. I comment on the study and measurement of stakeholders’ responses to a survey regarding an academic grievance policy for graduate students, the action learning around the processes, and the consequences of the final result.



Date Posted: 15 October 2009