Thesis or dissertation
Date of this Version
This capstone study explores the need for formal training specifically designed for academic advisors in one school in a higher education institution. The study includes a review of the literature in adult learning, coaching in academia, the role of the academic advisor and select advisor training in universities. Based on the review of the literature, an interview guide was created and interviews with current academic advisors and their managers were conducted. Interviewees provided insights that informed the content and structure of this program. The findings supported a need for advisor training that was greater than originally contemplated. Based on the study results, a Staff Advisor Training Program was designed to meet the identified needs. The Staff Advisor Training Program offers advisors training in academic coaching through a progression of three types of advising—prescriptive, developmental, and proactive—and creates a safe space for real-time advising practice. The training provides basic to advance fundamental knowledge that advisors need to grow professionally and be informed about the numerous topics students seek assistance from the staff advisor during their academic program.
training, advising, academic advising, coaching, higher education
Date Posted:06 January 2023