From Compliance To Commitment: The Individual And Organizational Implications Of Emotional Tax

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Black
women
millennial
diversity and inclusion
Emotional Tax
stereotype
social identity threat
inclusive
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The purpose of this research is to explore emotional tax and how it negatively impacts Black women's experiences in corporate America and intimately learn more about the professional experiences of Black women millennials in corporate America. Specifically, the research focuses on the experiences of Black millennial women (born between 1981 to 1996) in entry-level and middle management positions (Dimock, 2019). This study includes 10 confidential qualitative interviews with Black millennial women in corporate organizations across the United States. Emotional Tax (Travis, 2016) is described “as the heightened experience of being different from peers at work because of your gender and/or race/ethnicity and the associated detrimental effects on health, well-being, and the ability to thrive at work” (Travis, 2016). Organizations with more culturally and ethnically diverse executive teams are 33% more likely to see better profits while employees effectively engaged and supported are more productive in the workplace, which drives profitability (Hunt, Prince, Dixon-Fyle, & Yee, 2018).

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2020-06-05
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Submitted to the Program of Organizational Dynamics, College of Liberal and Professional Studies in the School of Arts and Sciences in Partial Fulfillment of the Requirements for the Degree of Master of Science in Organizational Dynamics at the University of Pennsylvania Advisor: Amrita Subramanian
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