Enhancing the Pace and Process of Change: Realizing Outcomes Through Leadership Empathy
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Empathy
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Abstract
Empathy is a key component of transformational leadership and emotional intelligence. Based on the psychotherapy and neuroscience research of empathy, it has been determined to be a key element of successful change outcomes. Correlating psychotherapy outcomes through an empathic approach to organization change, it is believed empathy can provide leaders with a deeper understanding of follower needs and concerns – especially those which may not be easily identified. Furthermore, an empathic approach results in individuals feeling understood and cared for, which can offer a multitude of benefits for leaders and followers in organizations undergoing change. Empathic leadership is a critical component to behavioral change that can be thoughtfully applied to the organizational setting to enable successful change outcomes. A Leader’s Empathic Sourcebook is a result of this study.