Lingel, Jessa

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  • Publication
    Networked Field Studies: Comparative Inquiry and Online Communities
    (2017-10-01) Lingel, Jessa
    In this article, I articulate a methodology for comparative qualitative analysis of online communities, which I refer to as networked field studies. I describe networked field studies as an approach that allows for looking across multiple communities and field sites to build a coherent set of analytical claims about the role of technology and everyday life, drawing on my own research investigating relationships to digital technologies among three countercultural communities. The major aim of this article is to contribute to methodological discussions on comparative qualitative analysis within Internet studies, foregrounding how research on digital technologies can both benefit from and complicate a comparative approach. After a brief summary of the communities studied in the research that has given rise to this methodological approach, I outline key methodological concepts and address the strengths and limitations of networked field studies as a method for analyzing socio-technical practices in everyday life.
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    “Keep it Secret, Keep it Safe”: Information Poverty, Information Norms, and Stigma
    (2013-03-11) Lingel, Jessa; Boyd, Danah
    When information practices are understood to be shaped by social context, privilege and marginalization alternately affect not only access to, but also use of information resources. In the context of information, privilege, and community, politics of marginalization drive stigmatized groups to develop collective norms for locating, sharing, and hiding information. In this paper, we investigate the information practices of a subcultural community whose activities are both stigmatized and of uncertain legal status: the extreme body modification community. We use the construct of information poverty to analyze the experiences of 18 people who had obtained, were interested in obtaining, or had performed extreme body modification procedures. With a holistic understanding of how members of this community use information, we complicate information poverty by working through concepts of stigma and community norms. Our research contributes to human information behavior scholarship on marginalized groups and to Internet studies research on how communities negotiate collective norms of information sharing online.
  • Publication
    The Value of Community Ethnography in Public Library Crisis Preparation
    (2013-11-27) Lingel, Jessa
    In this brief article, I address the usefulness of including community-driven interviews into preparations for disasters. Drawing on Shera’s (1970) highly influential construction of library work as tied to communication, I analyze responses of three library organizations–the New York Public Library, the Brooklyn Public Library and the New Jersey Library Association–immediately following Hurricane Sandy. I then turn to a specific role of communication that libraries can offer surrounding communities, providing resources for local community members to conduct interviews among those who have experienced a disaster. By incorporating this kind of responsibility to communicate experiences of a crisis to a wider audience, libraries fulfill an important part of Shera’s charge to reflect the local values and norms of surrounding communities.
  • Publication
    In Face on Facebook: Brooklyn’s Drag Community and Sociotechnical Practices of Online Communication
    (2015-01-01) Lingel, Jessa; Golub, Adam
    Recently, Brooklyn has seen an explosion of drag culture, with dozens of performers taking the stage in any given week. Social media plays a vital role for members of this community, simultaneously allowing self-promotion and community solidarity. Drawing on focus group interviews, we analyze the communication practices of Brooklyn’s drag performers, examining both the advantages and drawbacks of social media platforms. Using conceptual frameworks of faceted identity and relational labor, our discussion focuses on affordance sand constraints of multifaceted identity in online contexts and theories of seamful design. We contend that by analyzing online communication practices of drag performers, it becomes possible to identify gaps between embedded ideologies of mainstream social media technologies and the localized values of outsider communities.
  • Publication
    The Geoweb and Everyday Life: An Analysis of Spatial Tactics and Volunteered Geographic Information
    (2014-07-07) Lingel, Jessa; Bishop, Bradley W
    In this paper, we discuss GeoWeb technologies, specifically those created via volunteered geographic information (VGI) as a means of analyzing the political contours of mapmaking. Our paper is structured around two case studies of VGI projects that allow for consideration for the political efficacy (and potential drawbacks) of these geospatial technologies. We use de Certeau’s constructs of strategies and tactics as a conceptual framing, which allows for a political reading of geographic data couched in the context of everyday life, as well as opening up inquiry into the politics of making, accessing and interpreting spatial data. We conclude by suggesting provocations for future research on the GeoWeb and VGI at the intersection of geography and information science.
  • Publication
    Occupy Wall Street and the Myth of Technological Death of the Library
    (2012-08-06) Lingel, Jessa
    Within a week of the emergence of Occupy Wall Street, a library surfaced in the midst of the protest. Staffed by volunteers and comprised entirely of donated materials, the People’s Library offers books and media to the public, provides basic reference assistance and has built an online catalog of their holdings. In this paper, I analyze the People’s Library in terms of larger discussions of libraries, technology and activism. Drawing on personal experiences volunteering at the Library as well as text from the Library’s blog, I argue that the People’s Library offers two counter arguments to conventional claims about the public library: first, that libraries are being existentially threatened by the emergence of digital technologies and second, that a library’s institutional ethics are located solely or predominantly in the content of its collection. Using the People’s Library as a kind of conceptual case study, I explore the connections between public libraries, digital technologies and activist ideologies.
  • Publication
    Adjusting The Borders: Bisexual Passing And Queer Theory
    (2009-01-01) Lingel, Jessa
    Fluidity is a term sometimes used in reference to bisexual identity, thus positioning sexuality as an adaptive, evolving set of behaviors performed to constitute alternately straightness or queerness. Part of the speciousness of using fluidity to describe bisexuality centers on the implication that heterosexuality and homosexuality occupy opposite ends of a psychological spectrum, leaving bisexuality vaguely straddling poles of identity, without specificity or intent. This article is predominantly concerned with the notion of intentionality in bisexual behavior and whether or not deliberate choices are made to participate in communities that identify as either straight or queer. Rather than framing this investigation in terms of whether or not sexuality itself is a choice, this article compares bisexuals who alternately engage in straight or queer practices in the context of passing, as when a person presents herself as an alternate race. Using personal narratives, theoretical works from Judith Butler, bell hooks and Eve Kosofsky Sedgwick, and drawing on descriptions of racial passing, I am interested in crafting psychological profiles of women who routinely perform their sexualities differently as part of belonging to and identifying with distinct communities of queerness and straightness.
  • Publication
    The Digital Remains: Social Media and Practices of Online Grief
    (2013-05-03) Lingel, Jessa
    This article analyzes comments posted in response to articles and blog posts discussing Facebook's policies on the pages of deceased site members. These virtual discourses reflect the sociocultural importance of social media policies in everyday life that is increasingly a blend of online and offline interaction. The analysis reveals themes of contested ownership of online identities, resistance to unilateral institutional policies, and social media site users’ complex relationship to the preservation of virtual content. As a still-evolving phenomenon, virtual grief elucidates wider cultural trends at work in the construction of identity and community online.