Fetzer, Karen
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Publication From Burnout to Wellness: Using Appreciative Inquiry to Shift MidMichigan Health towards a Strengths-based Perspective(2020-05-01) Chohan, Kunal; Fetzer, Karen; Heiser, Sophia R; Norman, SethOver half of providers in the healthcare field experience burnout. Burnout syndrome is defined by the prolonged psychological and physiological response to chronic and interpersonal job stressors, and can result in a number of symptoms that negatively affect workplace morale and performance, including physical exhaustion, job dissatisfaction, and feelings of hopelessness. MidMichigan Health (MMH), a division of the University of Michigan Health system that serves nearly 1 million people in Michigan, has created the Provider Wellness and Burnout Council (PWBC) to address issues of burnout within the organization. To build on their initial work, we propose a long-term intervention based on the science of physician well-being, appreciative inquiry, goal-setting, and employee engagement. This intervention is intended to promote well-being among MMH providers through the creation of a clear, robust positive vision for provider well-being that involves all organization stakeholders throughout the development and execution of this vision. In light of the emerging COVID-19 pandemic and the subsequent strain on our nation’s healthcare resources, we have also proposed a short-term intervention for addressing provider well-being by sharing with providers easy, evidence-based resilience interventions.Publication The Call of the Wild: The Transformative Nature of Nature(2020-09-01) Fetzer, Karen EAbstract Positive psychology is concerned with guiding individuals toward the good life. It does so by defining well-being and providing ways to both measure and increase it. Often this pursuit of well-being requires and results in transformation and growth. Although personal growth can occur in many different settings - nature, specifically the wilderness, provides a compelling environment for just such transformational change. There are two distinct components to a wilderness experience: physical and psychological. Unique factors of the physical wilderness setting contribute to the profound psychological experiences that happen there. Through the lens of positive psychology, this paper will explore the transformative nature of nature. Awe, personal growth and transformation, self-efficacy, resilience, and optimism will be discussed. The author will draw liberally upon her own and other's wilderness adventure experience in order to illustrate the concepts presented. Suggestions for future research will be made.