Hayes, Karen E
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Publication Corrosive Corporate Crises(2005-05-01) Hayes, Karen EA theoretical analysis of contemporary organizational deviance focusing on the events and actions of former Chief Executive Officers (CEO’s); Bernard Ebbers of WorldCom, Incorporated, L. Dennis Kozlowski of Tyco International Ltd. and John Rigas of Adelphia Communications Corporation, are presented. This analysis incorporates the stages of organizational deviance identified by M. David Ermann and Richard J. Lundman authors of Corporate and Governmental Deviance: Problems of Organizational Behavior in Contemporary Society (2002). It also uses the tools utilized by David Chidester author of Salvation and Suicide: An Interpretation of Jim Jones, the Peoples Temple and Jonestown (1991) and H. L. Goodall, Jr. author of Casing A Promised Land: The Autobiography of an Organizational Detective as Cultural Ethnographer (1994) to interpret and understand deviant behavior within organizations. Current corporate practices for governing the behavior of individuals within organizations will be discussed and compared with similar practices presently in effect at the subject organizations. The standards for executive actions and behavior developed by Peter F. Drucker in The Effective Executive: The Definitive Guide to Getting Things Done (2002) are used to raise questions about the deviant actions that Ebbers, Kozlowski and Rigas took. This analysis concludes with thoughts on whether the knowledge, use and implementation of these tools, practices and standards can reduce or eliminate the types of corrosive corporate crises carried out at WorldCom, Tyco and Adelphia.Publication Analyzing And Managing Deviant Organizational Leaders(2009-07-18) Hayes, Karen EThis thesis presents a theoretical analysis for understanding and managing the root cause of the unscrupulous activities carried out by contemporary organizational leaders across a variety of industries. The current socio-economic impact of these actions requires that we thoroughly understand the characteristics that precipitate them. This analysis incorporates the work of Otto F. Kernberg, M.D. in Ideology, Conflict and Leadership in Groups and Organizations (2002) on the psychology of behavior of individuals, leaders and groups within organizations. Suffering Souls, the Search for the Roots of Psychopathy (2008) by John Seabrook is referenced in addressing the similarities between the characteristics of non-violent psychopaths and those of deviant organizational leaders. The work of Philip E. Tetlock, Ph.D. (1999, 2000) on accountability and responsibility within organizations is referenced along with that of Kim Cameron, Ph.D. (2003, 2004, 2005) on ethics, virtue and Positive Organizational Scholarship. The origins, popularity and limitations of organizational controls for unethical and illegal practices are discussed. The Baptist Healthcare Corporation model (2005) for operational effectiveness is presented to support the positive impact a dedicated, ethical and driven organizational leader has. Positive Organizational Scholarship (2005) as defined by Kim S. Cameron as a way of spreading what organizations do well is presented as part of the education needed to emulate what good organizations do. My conclusions are supported by my own experiences and the theories discussed, pointing to individual leaders as the primary drivers of managing and eliminating organizational deviance.