Price Discrimination in Service Industries

Loading...
Thumbnail Image
Penn collection
Operations, Information and Decisions Papers
Degree type
Discipline
Subject
nonlinear pricing
bundling
service industries
Operations and Supply Chain Management
Other Business
Other Economics
Service Learning
Funder
Grant number
License
Copyright date
Distributor
Related resources
Author
Lambrecht, Anja
Seim, Katja
Vilcassim, Naufel
Cheema, Amar
Chen, Yuxin
Crawford, Gregory S
Hosanagar, kartik
Iyengar, Raghuram
Koenigsberg, Oded
Lee, Robin
Contributor
Abstract

This article outlines recent methods and applications directed at understanding the profit and consumer welfare implications of increasingly prevalent price discrimination strategies in the service sector. These industries are typically characterized by heterogeneity in consumers’ valuation and usage of the service, resale constraints, and a focus on price as the service’s key attribute. The article focuses on how firms use nonlinear pricing or bundling strategies to benefit from the heterogeneity in consumer demand. We describe the basic economic model commonly used in the literature to analyze such strategic choices and present recent methodological improvements to this benchmark. A discussion of existing applications and future research opportunities concludes the article.

Advisor
Date Range for Data Collection (Start Date)
Date Range for Data Collection (End Date)
Digital Object Identifier
Series name and number
Publication date
2012-06-01
Journal title
Marketing Letters
Volume number
Issue number
Publisher
Publisher DOI
Journal Issue
Comments
Recommended citation
Collection