Departmental Papers (CIS)

Document Type

Journal Article

Date of this Version

2012

Comments

Andrew G. West, Jian Chang, Krishna K. Venkatasubramanian, Insup Lee. (2012). Trust in collaborative web applications. Future Generation Computer Systems, 28(8), 1238-1251. doi: http://dx.doi.org/10.1016/j.future.2011.02.007 Based in part on UPENN MS-CIS-10-33 http://repository.upenn.edu/cis_reports/943/

Abstract

Collaborative functionality is increasingly prevalent in web applications. Such functionality permits individuals to add - and sometimes modify - web content, often with minimal barriers to entry. Ideally, large bodies of knowledge can be amassed and shared in this manner. However, such software also provide a medium for nefarious persons to operate. By determining the extent to which participating content/agents can be trusted, one can identify useful contributions. In this work, we define the notion of trust for Collaborative Web Applications and survey the state-of-the-art for calculating, interpreting, and presenting trust values. Though techniques can be applied broadly, Wikipedia's archetypal nature makes it a focal point for discussion.

Keywords

Collaborative web applications, trust, reputation, Wikipedia



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Date Posted: 01 August 2012

This document has been peer reviewed.