Departmental Papers (ASC)

Document Type

Journal Article

Date of this Version

1-1-1978

Publication Source

Public Opinion Quarterly

Volume

41

Issue

4

Start Page

534

Last Page

543

DOI

10.1086/268413

Abstract

Letter-writing has traditionally been an encouraged form of expressing opinion in the United States. The oft-heard advice to "write your congressman," the space which magazines devote to correspondence they receive, and the importance that newspapers lend to their "letters to the editor" by placing them next to the editorial page seem to legitimize this form of public communication as an integral part of the democratic process. It is understandable, then, that many individuals direct letters of complaint and demand for change at organizations which they perceive as responsible to the public and important to their lives.

Copyright/Permission Statement

This article appears in Public Opinion Quarterly, available online at: http://dx.doi.org/10.1086/268413

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Date Posted: 18 January 2008

This document has been peer reviewed.