Download Full Text (1.1 MB)
When the state and federal health insurance exchanges were introduced in 2013, much attention was paid to the logistics of their launch. Nearly a year later, policymakers should now be looking at a different question: how can we collect and use data from the exchanges to understand how consumers think about insurance choice, so as to make the exchanges function better?
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License
View on Penn Wharton PPI Website
health insurance exchanges, aca, obamacare
Kolstad, Jonathan T., "Only Too Human: Understanding Health Insurance Markets When Consumers Lack Information" (2014). Wharton Public Policy Initiative Issue Briefs. 30.