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When the state and federal health insurance exchanges were introduced in 2013, much attention was paid to the logistics of their launch. Nearly a year later, policymakers should now be looking at a different question: how can we collect and use data from the exchanges to understand how consumers think about insurance choice, so as to make the exchanges function better?
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health insurance exchanges, aca, obamacare
Kolstad, Jonathan T., "Only Too Human: Understanding Health Insurance Markets When Consumers Lack Information" (2014). Penn Wharton Public Policy Initiative. 30.