Operations, Information and Decisions Papers
Document Type
Journal Article
Date of this Version
1995
Publication Source
Journal of Organizational Computing
Volume
5
Issue
2
Start Page
83
Last Page
100
DOI
10.1080/10919399509540244
Abstract
In this article, we describe two applications based on a system for office communication that is more flexible and expressive than other systems. This system allows the computerization of tasks that previously required manual intervention because of each task's complexity. The applications, one automating office tasks and the other simulating a bicycle industry, highlight the system's ability to accommodate changes to the communication language. They also highlight the utility of both the formal language used by the system and the inferential model of communications used to interpret the messages.
Copyright/Permission Statement
This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Organizational Computing on 04 Nov 2009, available online: http://wwww.tandfonline.com/10.1080/10919399509540244
Keywords
electronic commerce, office automation, speech act theory, communication tools, electronic data interchange, message management
Recommended Citation
Kimbrough, S. O., & Moore, S. A. (1995). Message Management Systems at Work: Prototypes for Business Communication. Journal of Organizational Computing, 5 (2), 83-100. http://dx.doi.org/10.1080/10919399509540244
Included in
E-Commerce Commons, Entrepreneurial and Small Business Operations Commons, Other Communication Commons, Speech and Rhetorical Studies Commons
Date Posted: 27 November 2017