Operations, Information and Decisions Papers

Document Type

Journal Article

Date of this Version

1995

Publication Source

Journal of Organizational Computing

Volume

5

Issue

2

Start Page

83

Last Page

100

DOI

10.1080/10919399509540244

Abstract

In this article, we describe two applications based on a system for office communication that is more flexible and expressive than other systems. This system allows the computerization of tasks that previously required manual intervention because of each task's complexity. The applications, one automating office tasks and the other simulating a bicycle industry, highlight the system's ability to accommodate changes to the communication language. They also highlight the utility of both the formal language used by the system and the inferential model of communications used to interpret the messages.

Copyright/Permission Statement

This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Organizational Computing on 04 Nov 2009, available online: http://wwww.tandfonline.com/10.1080/10919399509540244

Keywords

electronic commerce, office automation, speech act theory, communication tools, electronic data interchange, message management

 

Date Posted: 27 November 2017