
Operations, Information and Decisions Papers
Document Type
Journal Article
Date of this Version
9-2008
Publication Source
Journal of Applied Psychology
Volume
93
Issue
5
Start Page
1165
Last Page
1173
DOI
10.1037/0021-9010.93.5.1165
Abstract
Across 2 experiments, the authors demonstrate that emotional states influence how receptive people are to advice. The focus of these experiments is on incidental emotions, emotions triggered by a prior experience that is irrelevant to the current situation. The authors demonstrate that people who feel incidental gratitude are more trusting and more receptive to advice than are people in a neutral emotional state, and people in a neutral state are more trusting and more receptive to advice than are people who feel incidental anger. In these experiments, greater receptivity to advice increased judgment accuracy. People who felt incidental gratitude were more accurate than were people in a neutral state, and people in a neutral state were more accurate than were people who felt incidental anger. The results offer insight into how people use advice, and the authors identify conditions under which leaders, policy makers, and advisors may be particularly influential.
Copyright/Permission Statement
This article may not exactly replicate the authoritative document published in the APA journal. It is not the copy of record.
Keywords
advice taking, emotions, gratitude, anger, trust
Recommended Citation
Gino, F., & Schweitzer, M. E. (2008). Blinded by Anger or Feeling the Love: How Emotions Influence Advice Taking. Journal of Applied Psychology, 93 (5), 1165-1173. http://dx.doi.org/10.1037/0021-9010.93.5.1165
Date Posted: 27 November 2017