Master of Science in Organizational Dynamics Theses

Document Type

Thesis or dissertation

Date of this Version



Submitted to the Program of Organizational Dynamics, College of Liberal and Professional Studies, in the School of Arts and Sciences in Partial Fulfillment of the Requirements for the Degree of Master of Science in Organizational Dynamics at the University of Pennsylvania.

Advisor: Janet Greco


Major disasters, both natural and human-made, pose sometimes insurmountable problems for unprepared or under-prepared organizations. In this capstone I explore and develop ideas about how individuals are able to affect organizational dynamics, within a complex context of change, in order to facilitate the mechanism of resilience. I employ the enriching information from a review of literature and my Organizational Dynamics classes. I use case studies of Sandler O’Neill’s response to the World Trade Center tragedy and the development of the Oregon Resilience Plan to identify a systemic approach to understanding the complexity of current organizational environments and the power of organizations’ dexterities. Further studies are needed to transfer theoretical resilience into practice, thereby developing organizations’ ability to change in such a way that becoming a new entity may be not only valuable but also affordable.


Organizational Resilience, Individual Resilience, Resilience



Date Posted: 16 July 2015