Management Papers
Document Type
Technical Report
Date of this Version
10-2008
Publication Source
Academy of Management Journal
Volume
51
Issue
5
Start Page
898
Last Page
918
DOI
10.5465/AMJ.2008.34789652
Abstract
Researchers have assumed that employee support programs cultivate affective organizational commitment by enabling employees to receive support. Using multimethod data from a Fortune 500 retail company, we propose that these programs also strengthen commitment by enabling employees to give support. We find that giving strengthens affective organizational commitment through a “prosocial sensemaking” process in which employees interpret personal and company actions and identities as caring. We discuss theoretical implications for organizational programs, commitment, sensemaking and identity, and citizenship behaviors.
Copyright/Permission Statement
Originally published in the Academy of Management Journal © 2008 Academy of Management
This is a pre-publication version. The final version is available at http://dx.doi.org/10.5465/AMJ.2008.34789652
Keywords
employee loyalty, services for employees, employee attitudes, organizational behavior, sensemaking theory
Recommended Citation
Grant, A. M., Dutton, J. E., & Rosso, B. D. (2008). Giving Commitment: Employee Support Programs and The Prosocial Sensemaking Process. Academy of Management Journal, 51 (5), 898-918. http://dx.doi.org/10.5465/AMJ.2008.34789652
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Date Posted: 25 October 2018
This document has been peer reviewed.