Marketing Papers
Document Type
Technical Report
Date of this Version
4-2002
Publication Source
Journal of Applied Social Psychology
Volume
32
Issue
4
Start Page
803
Last Page
830
DOI
10.1111/j.1559-1816.2002.tb00243.x
Abstract
Health messages are directed at those who are at risk of incurring adverse consequences. However, previous experiments have found that people process personally relevant health messages in a biased, defensive manner. We examine the role of elaboration as a mechanism to encourage less biased processing of personally relevant health appeals. Results demonstrate that high‐relevance consumers freeze on the threatening information, leading to lower change appraisal (perceived severity, self‐efficacy, and response efficacy) and decreased message persuasion. For these individuals, renewed elaboration on the consequences of caffeine (Experiment 1) and olestra (Experiment 2) consumption reduces defensive processing. This elaboration “unfreezes” message processing, leading to greater change appraisal and increased persuasion. These experiments provide guidelines for practitioners to design more effective messages.
Copyright/Permission Statement
This is the pre-peer reviewed version of the following article: [Block, L.G. & Williams P. (2002). Undoing the Effects of Seizing and Freezing: Decreasing Defensive Processing of Personally Relevant Messages. Journal of Applied Social Psychology 32, no. 4: pp. 803-830], which has been published in final form at http://dx.doi.org/10.1111/j.1559-1816.2002.tb00243.x.
This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions.
Recommended Citation
Block, L. G., & Williams, P. (2002). Undoing the Effects of Seizing and Freezing: Decreasing Defensive Processing of Personally Relevant Messages. Journal of Applied Social Psychology, 32 (4), 803-830. http://dx.doi.org/10.1111/j.1559-1816.2002.tb00243.x
Included in
Applied Behavior Analysis Commons, Cognition and Perception Commons, Cognitive Psychology Commons, Community Psychology Commons, Marketing Commons, Social Psychology Commons
Date Posted: 15 June 2018
This document has been peer reviewed.