Association of Rideshare-Based Transportation Services and Missed Primary Care Appointments: A Clinical Trial

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Chaiyachati, Krisda H.
Hubbard, Rebecca A.
Yeager, Alyssa
Mugo, Brian
Lopez, Stephanie
Asch, Elizabeth
Shi, Catherine
Shea, Judy A.
Rosin, Roy
Grande, David
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Abstract

In a pragmatic trial, offering complimentary ridesharing services broadly to Medicaid patients did not reduce rates of missed primary care appointments. The uptake of free rides was low, and rates of missed appointments remained unchanged at 36%. Efforts to reduce missed appointments due to transportation barriers may require more targeted approaches.

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2018-02-06
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