The seer-sucker theory: the value of experts in forecasting

dc.contributor.authorArmstrong, J. Scott
dc.date2023-05-16T23:36:38.000
dc.date.accessioned2023-05-22T23:42:55Z
dc.date.available2023-05-22T23:42:55Z
dc.date.issued1980-06-01
dc.date.submitted2006-06-17T11:07:43-07:00
dc.description.abstractPeople are willing to pay heavily for expert advice. Economists are consulted to tell us how the economy will change, stock analysts are paid large salaries to forecast the earnings of various companies, and political experts command large fees to tell our leaders what the future holds. The available evidence, however, implies that this money is poorly spent. But because few people pay attention to this evidence, I have come up with what I call the "seersucker theory": "No matter how much evidence exists that seers do not exist, suckers will pay for the existence of seers." One would expect experts to have reliable information for predicting change and to be able to utilize the information effectively. However, expertise beyond a minimal level is of little value in fore casting change. This conclusion is both surprising and useful, and its implication is clear: Don't hire the best expert, hire the cheapest expert. This is not to say that experts have no value they can contribute in many ways. One particularly useful role of the expert seems to be in assessing a current situation. And although estimates of current status play an important role in forecasting, I will deal only with the role of expertise in forecasting change.
dc.description.commentsPostprint version. Published in Technology Review, Volume 82, Issue 7, June/July 1980, pages 16-24. The author has asserted his/her right to include this material in ScholarlyCommons@Penn.
dc.identifier.urihttps://repository.upenn.edu/handle/20.500.14332/39470
dc.legacy.articleid1010
dc.legacy.fulltexturlhttps://repository.upenn.edu/cgi/viewcontent.cgi?article=1010&context=marketing_papers&unstamped=1
dc.source.issue3
dc.source.journalMarketing Papers
dc.source.statuspublished
dc.subject.otherMarketing
dc.titleThe seer-sucker theory: the value of experts in forecasting
dc.typeArticle
digcom.contributor.authorisAuthorOfPublication|email:armstrong@wharton.upenn.edu|institution:University of Pennsylvania|Armstrong, J. Scott
digcom.identifiermarketing_papers/3
digcom.identifier.contextkey174772
digcom.identifier.submissionpathmarketing_papers/3
digcom.typearticle
dspace.entity.typePublication
relation.isAuthorOfPublication23e4ecd3-2c1e-4a2e-b1d7-f8c2c3427fb3
relation.isAuthorOfPublication.latestForDiscovery23e4ecd3-2c1e-4a2e-b1d7-f8c2c3427fb3
upenn.schoolDepartmentCenterMarketing Papers
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