Departmental Papers (ASC)

Document Type

Journal Article

Date of this Version

12-1989

Publication Source

Journal of Consumer Research

Volume

16

Issue

3

Start Page

335

Last Page

343

Abstract

Television ads can be classified as either arguments or dramas or hybrids of these forms. We claim that form dimension influences how ads are processed. An argument backs its claims with appeals to objectivity and is processed evaluatively. A drama appeals more to subjective criteria and is processed empathically. A study is reported in which 40 television commercials were classified on a dramatization scale. They were shown to 1,215 people, and measures of evaluative and empathic processing were taken. The measures were found to be weighted differently for arguments and dramas, supporting the contention that form influences processing.

Comments

At the time of publication, author Daniel Romer was affiliated with Leo Burnett, Inc. Currently, he is a faculty member at the Annenberg Public Policy Center of the University of Pennsylvania.

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Date Posted: 11 July 2014

This document has been peer reviewed.